12/28/2023 0 Comments Montage maui lost and found![]() I can honestly say that the management and staff at the resort created the most amazing vacation that my dad would have wanted. As a tribute, we all decided to return to the last spot we got to enjoy on holiday with him and to make sure we create new memories and celebrate his life after everything he has done for us. The last time we were there was in November 2015 with my father, who we lost suddenly this January. We just recently returned from a 10 day family holiday at the Montage. We found all their recommendations to be top notch. The concierge desk was also very helpful in recommending great excursions. The bartender there (I believe Lori was her name) was outstanding and true asset for the resort. However, towards the end of our stay we found a separate smaller pool area that also had its own bar and restaurant area. The wait staff by the pool area was good, but sometimes it appeared that they were a bit understaffed. These were relatively small issues but when you're paying top dollar you expect everything to work with no problems. They quickly sent people to fix them, but the directv never fully worked in the second bedroom. Second, there was a problem with the directv in one of the bedrooms. First, the toilets in two bathrooms were broken when we first checked-in. I would have given the resort a 5 star rating, but there were a couple small issues. The valet team was outstanding, always making sure we had a supply of towels and water in the car every time we left the resort on an excursion. They do a great job being kid friendly while also maintaining a relaxing environment for adults. ![]() The staff is very professional and courteous. The resort grounds, pools, rooms, etc., were all beautiful. We stayed here for a week as a family of six over Thanksgiving. All in all Montage is a great place to stay and excellent way to relax and enjoy some time in Maui. Cooking dinner there is a great option as the kitchens are well stocked with appropriate cookware etc. The finishes are top notch and after several years are wearing quite well. It was a very large three bedroom with ample space for our group of 4 adults and three kids. The condos we stayed in were amazing units. She is the consummate professional and if you tell her what you like she will be glad to make you a tasty concoction. When you do, make sure to say hello to Carrie from her friend Jim from Chicago. In the evening make sure to stop by the Cane and Canoe bar. Perhaps they can upgrade that offering over time. After a week we were struggling to eat the same items over and over. My only criticism is that the menu is lacking options. Not having to fight for a good pool chair is a wonderful thing. ![]() At that time of year the pools are empty and the service team is relaxed and on point. My tip is to come in late October as hotel occupancy is typically quite low. Did I mention the short walk to Merriman's? That is one of the best restaurants on the island. The spot is so private and quiet not at all the normal touristy feel of Maui making this a great place to relax. It was great last year and even better the second time around! The resort is on an incredible piece of land featuring a wonderful snorkeling beach on one end and a really cool natural habitat on the other. This was the second time we were fortunate enough to be invited by the in-laws to stay at the Montage, Maui.
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